Shipping policy
Shipping Policy
Order Processing Time
- All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
- We offer a flat rate shipping fee of $5.99 for all domestic orders.
- Free standard shipping is available for orders over $75.
- Shipping options and delivery times:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
International Shipping
- We offer international shipping to most countries.
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery times for international orders vary depending on the destination and shipping method chosen.
Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order through the provided tracking link or by visiting our website's order tracking page.
Shipping Restrictions
- We are unable to ship to P.O. boxes or APO/FPO addresses.
- Some products may have shipping restrictions due to size, weight, or destination.
Customs, Duties, and Taxes
- Jonima Apparel is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages and Issues
- Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
- To initiate a return or exchange, please refer to our Return Policy.
Contact Us
- For any questions or concerns regarding shipping, please contact our customer service team at bella@jonimaapparel.com or call us at 917 2541095
Thank you for shopping with Jonima Apparel!